Payment & Security
Payment Information and Security
Vanaarti aims to make checkout clear and convenient while taking reasonable steps to protect customer information.
Accepted Payment Methods
The payment options available for your purchase are displayed on the checkout page. Available methods may vary depending on your location, transaction eligibility, and the payment services supported at checkout.
Please review your order total, shipping charges, taxes, and selected payment method before submitting your order.
Payment Authorization
When you place an order, your payment method may be subject to authorization and verification by the applicable payment provider.
An order may be delayed or canceled if payment cannot be authorized, required information is incomplete, or a transaction is reasonably suspected of being fraudulent.
If a payment issue occurs, please contact your payment provider or email service@vanaarti.com for assistance.
Protecting Payment Information
Payments are processed through the payment services made available at checkout. We use Shopify's store and checkout infrastructure and applicable service providers to support order transactions.
Vanaarti does not request your complete payment card number or security code through ordinary customer service emails or phone calls.
Please do not send full payment card details, passwords, or verification codes to our support team.
Order Confirmation
After a successful order submission, you should receive an order confirmation email. If you do not receive one, check your spam or junk folder and verify whether your payment was completed before placing another order.
Taxes and Additional Charges
Applicable sales taxes or other charges will be shown at checkout when required. Your final order total is the amount presented before you confirm payment.
International shipments, where applicable, may be subject to customs duties, import taxes, or other charges imposed by the destination jurisdiction. Responsibility for such charges depends on applicable law and the terms disclosed for the shipment.
Privacy
Personal and transaction information is handled according to our Privacy Policy. We share information with payment processors and other service providers when reasonably necessary to complete transactions, prevent fraud, or provide customer service.
For payment questions, contact:
Email: service@vanaarti.com
Phone: +86 13270586277
Service Hours: 9 AM–6 PM