Privacy Policy

Effective Date: October 27, 2026

Vanaarti Privacy Policy

Vanaarti respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://vanaarti.com, place an order, or contact our customer service team.

Vanaarti is owned and operated by Shanghai Yinqin Network Technology Co., Ltd.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

Contact and Identity Information

  • Name

  • Email address

  • Telephone number

  • Billing and shipping addresses

Order and Transaction Information

  • Products purchased

  • Order numbers and transaction records

  • Shipping and delivery information

  • Payment status and transaction-related details

Payment card information is handled through applicable payment providers and checkout systems. We do not request complete payment card details through ordinary customer service communications.

Device and Usage Information

When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device information, approximate location inferred from technical information, pages viewed, and interactions with the website.

Communications

If you contact us, we may retain the content of your inquiry and the information needed to respond and maintain appropriate customer service records.

2. How We Use Personal Information

We may use personal information to:

  • Process, confirm, and fulfill orders.

  • Arrange shipping and delivery.

  • Process payments, refunds, and returns.

  • Respond to customer service requests.

  • Communicate important order updates.

  • Detect, investigate, and help prevent fraud or unauthorized transactions.

  • Maintain website functionality and improve shopping experiences.

  • Comply with applicable legal, accounting, tax, and regulatory obligations.

  • Send marketing communications where permitted and, when required, with your consent.

You may opt out of marketing emails by using the unsubscribe option provided in the message. Transactional communications necessary to manage your order may still be sent.

3. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, and similar technologies to support essential website functions, remember preferences, understand website usage, and, where enabled, measure advertising effectiveness.

You may be able to manage cookies through your browser settings and any privacy controls presented on our website. Disabling certain cookies may affect website functionality.

Where required by applicable law, we will obtain consent or provide opt-out mechanisms for relevant non-essential tracking technologies.

4. How We Share Information

We may disclose personal information to service providers when reasonably necessary to operate our business, including:

  • Shopify and relevant e-commerce service providers.

  • Payment processors and fraud prevention providers.

  • Shipping carriers, fulfillment partners, and delivery services.

  • Customer support and communication platforms.

  • Website analytics and advertising service providers, where used.

  • Professional advisers, regulators, or authorities where disclosure is legally required.

We do not disclose personal information to these parties for purposes unrelated to the services they provide unless otherwise permitted by law.

We do not sell personal information for money. Where applicable privacy laws define certain advertising-related disclosures as a “sale” or “sharing,” your rights and available opt-out mechanisms will be respected as required by law.

5. International Data Transfers

Because our business and service providers may operate in different countries, your information may be processed or stored outside the state or country where you reside.

Where required, appropriate safeguards will be used for international transfers of personal information.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, dispute resolution, fraud prevention, accounting, and legal compliance.

Retention periods depend on the nature of the information and the applicable legal requirements. Information that is no longer reasonably needed will be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

7. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we take reasonable steps to protect information within our control.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Obtain a copy of certain information in a portable format.

  • Object to or restrict certain processing.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain targeted advertising, sale, or sharing activities where applicable.

  • Appeal a privacy-rights decision where the law provides that right.

To submit a privacy request, email service@vanaarti.com. Please identify the request you wish to make and provide sufficient information for us to verify and respond appropriately. We may need to request additional information to verify your identity, subject to applicable law.

We will not unlawfully discriminate against you for exercising a privacy right.

9. Additional Information for California Residents

If the California Consumer Privacy Act, as amended, or other applicable California privacy laws apply to our processing of your information, you may have additional rights concerning access, correction, deletion, portability, and opting out of certain sale, sharing, or targeted advertising activities.

The availability of particular rights depends on the law's applicability, the type of information, and any applicable exceptions.

To submit a request or ask about available opt-out mechanisms, contact service@vanaarti.com.

We will process requests in accordance with applicable legal requirements. We do not knowingly sell personal information for monetary consideration.

10. Children's Privacy

Our website is intended for a general shopping audience and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 in a manner prohibited by applicable law. If you believe a child has provided personal information to us, contact service@vanaarti.com so that we can review the matter and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy policies and practices are independent of Vanaarti's.

Please review the applicable privacy notices before providing personal information to third parties.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal requirements.

The revised policy will be posted on this page with an updated effective date.

13. Contact Us

For questions, requests, or concerns about this Privacy Policy:

Vanaarti
Operated by Shanghai Yinqin Network Technology Co., Ltd.

Email: service@vanaarti.com
Phone: +86 13270586277

Business Address:
Building 2, No. 293 Weichang Road, Jinshan District, Shanghai, China (Jinshiwan Economic Zone)

Service Hours: 9 AM–6 PM